Any use by you of our website is conditional on your acceptance of these Terms and Conditions and our Privacy Statement here. We may change these Terms and Conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and Conditions and the Privacy Statement. If you do not accept these Terms and Conditions, you should leave our website. You must be over 18 years old to buy goods from this site. If you are under 18, you can only use this site with the involvement of a parent or guardian.

ORDERING AND DELIVERY

We will notify you by e-mail as soon as possible to confirm receipt of your order. Orders placed by you are an offer to purchase and must be accepted by us (which will be subject to stock availability) before a legally binding contract is formed. If something is not in stock, we will either let you know at the time of ordering or as soon after the order has been placed as possible. The contract for the sale of the goods will be formed when we send e-mail confirmation to you that we’ve dispatched the product to you at the address you provide us with. Acceptance will be complete at the time that we send this email to you. It’s worth remembering that any products on the same order which we have not confirmed in the confirmation email to have been dispatched do not form part of that contract and will be subject to a separate confirmation email and contract once these other products have also been dispatched. We reserve the right to change at any time any of the details of the garments on the site, including prices, colours and sizes. We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site. Any changes to products or to these terms and conditions will not affect any orders already accepted and dispatched by us. For any orders that have been placed but not yet accepted by us, we will notify you of the change and ask you to confirm the new order details before we accept your order or dispatch products to you.

PRICES

Prices for each product is set out on the “SHOP” section of the website. Bosveld Afrika is not VAT registered and therefore no VAT will apply to any sale. We also reserve the right to update prices at any given time due to stock shortages and annual increases.

DISCOUNTS

Prices that are set out on the site will not include any further discounts. Prices that are discounted will be indicated with a ‘sale’ ribbon device on the actual item.

PAYMENTS

We accept all major credit & debit cards. We also take security seriously and will do all that we reasonably can to ensure that all of the information you give us when paying for products is safe and secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect, for example all credit card data is secured using Secure Sockets Layer (SSL) encryption. However, although we do our best to keep your personal information secure, we cannot guarantee the security of any information you transfer to us over the internet. In the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third-party gains unauthorised access to any information that you give us.

DELIVERY

We will do our best to deliver the goods to you to the address that you specify for delivery. Please take care when entering your shipping details as we cannot accept liability for non-delivery of items as a result of incorrect information entered by yourself. In the event that you are not available to receive the goods at the point when they were delivered, you will be responsible for making arrangements to receive the goods if they are held at the delivery company’s depot. We will try to meet any date stated for delivery, but such dates are not guaranteed and are provided for reference only. We may deliver your goods in instalments if reasonably required. If your goods have not reached you within 14 working days from the date, they left us (which we will confirm to you by email) you will need to call our Customer Service Team to report your order as missing in transit. We allow a maximum of 30 days for you to let us know your goods haven’t arrived. If you haven’t contacted us by this time, we will accept this as your acknowledgement for receipt of the goods. Bosveld Afrika cannot guarantee that the sale and delivery of its goods to your location is allowed, so please take note of your own delivery restrictions before placing an order. You are responsible for the products once delivery has taken place. In other words, the risk in the products passes to you when you take possession of them.

WHERE WE SHIP FROM

All orders placed on our website are shipped from our offices in Port Elizabeth (Gqeberha). Any customer refusing to pay relevant shipping fees will have their order automatically returned to Bosveld Afrika. We also reserve the right to remove all administrative costs from any refund due to the customer refusing delivery.

CANCELLATIONS, RETURNS AND EXCHANGES

Regretfully – no cancellation methods are in place. You need to fulfil the order to a complete stage upon receiving the item from the courier, you can request a return ticket. Please see our return policy Click Here. Please read through the return policy to see what requirements need to be in place for a successful refund.

GENERAL TERMS

Our website Intellectual Property Rights All materials, including images, illustrations, designs, site configuration, photographs, written and other text or scripts that are part of this site together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right and/or other worldwide intellectual property rights and are owned or controlled by or licensed to Bosveld Afrika. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without the prior permission of Bosveld Afrika. You may not reproduce, publish, transmit, publicly perform, distribute, display, modify, adapt, bundle, alter, create derivative works of, sell or participate in any sale of, or exploit in any way, any such materials or content, the site itself, or any related software in whole or in part without our express prior written permission. Trademarks All trademarks, service marks and trade names of Bosveld Afrika used in the site are trademarks or registered trademarks of Bosveld Afrika. No warranties or liability for website to the extent permitted by law Bosveld Afrika gives no warranties in relation to the website, in particular with limitation, any warranties regarding the accuracy of descriptions and illustrations of items in the website or in our catalogue or other IP infringement and freedom from viruses. We do our best to keep our site up to date but cannot guarantee that the site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on your computer or any technology. Bosveld Afrika will also do its best to allow you uninterrupted access to the site 24 hours per day, but access may be suspended, restricted or terminated at any time. By using the site, you acknowledge that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment that you use in connection with Bosveld Afrika’s site. of course, this statement does not affect your statutory rights as a customer. To the extent permitted by law, Bosveld Afrika will have no liability to you in contract, tort (including negligence) or otherwise for any loss (including loss of profit), cost or damage (whether indirect, consequential, or otherwise) suffered as a result of your use of the website or from use of information passed through the website, even if we are aware of the possibility of such loss. Additionally, we shall also not be liable to you for a breach of these terms and conditions or a failure to perform if the delay or failure is due to a cause beyond our reasonable control. General Limitation of Our Liability to You Bosveld Afrika’s total liability for any claim howsoever arising shall not exceed the price paid for the goods supplied by Bosveld Afrika to the customer, together with any shipping costs incurred. In addition, Bosveld Afrika shall not be liable to you for: any losses expressly excluded under the section above (to the extent permitted by law); any losses that: were not foreseeable to you and us when the contract was formed; or were not caused by any breach on our part; any business losses; or any losses to non-consumers. Bosveld Afrika do not however exclude or limit our liability in respect of death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other legal responsibility that we cannot exclude in law. Use of The Site You must use the site for lawful purposes only. By registering with us you recognise that you are responsible for all access made to the site using the log in details that you provide us with. As with all passwords and usernames, it is important that you keep them confidential at all times. Links to Third Parties We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these third-party websites.

PRIVACY

All information accumulated and captured on our website is strictly confidential. We will not share your information with any other person, entity or third-party. Please note that specific personal information will be captured by our website in order to fulfil orders. This includes payment details, but all transactions are secured using Secure Sockets Layer (SSL) encryption.